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FAQ
Q; Which cakes are vegan?
A: All of our cakes are vegan, we don't use any animal derived ingredients in our kitchen whatsoever. However, some of our ingredients are manufactured in the same facilities as milk and eggs and other possible allergens, so there could be a chance of cross contamination. These ingredients are still considered vegan.
Q: Do you deliver, if so, when?
A: Yes, we use DHL next day delivery which is nationwide. We send out orders with DHL on Tuesdays so you will receive your delicious treats the very next day!*
Q: When is the delivery cut-off?
A: All orders placed before midnght on Sundays are dispatched the following Tuesday. Any orders placed after this time will be sent out the following week.
Q: Which cakes can be posted?
A: Currently, we are only able to post the bakes in the baked goods category. We cannot ship cupcakes and celebration cakes due to their fragile nature, but we do deliver these cakes locally in the West Midlands area. Collection is an option too.
Q: Can I amend or cancel my order?
A: Orders placed can only amended before our delivery cut-off as we may have already started preparing them. Our baked goods are made fresh to order so we can't change them once they are prepared.
Q: Can I order a novelty cake?
A: Whilst we offer customisable cakes, we do not make novelty cakes at this time. Our customisable cakes include: buttercream cakes, floral buttercream cakes and cupcakes. Novelty cakes we do not currently make include: fondant covered cakes, figures, scultped cakes i.e cars/numbers.
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